USA Today: The hotel wake-up call gets personal


According to USA Today, wake-up calls are making a comeback.  From the article:

Here’s a wake-up call: The hotel front desk will do one better than ringing your phone in the morning. They’ll send an actual human being to your room.  Don’t worry. They won’t come in and kiss you good morning. But they might bring you coffee.  Never mind that most travelers nowadays have Smartphones with built-in alarm clocks. Hoteliers say the human wake-up call is a way to personalize a guest’s stay.

We agree and have really grown to love a great, personalized wake-up call.  Quite a few TrueGuest hotels do an outstanding job of placing a timely call, anticipating our needs, and giving us key information like today’s weather and breakfast schedule.  Our iPhones can’t do that yet!  Here are a few other great examples from the article:

•At the Westin Resort and Casino, Aruba, once you respond to the first telephone wake-up call, an employee goes to your room and knocks on your door to make sure you actually get up.

•At Las Ventanas al Paraiso, A Rosewood Resort in Los Cabos, a butler shows up at your room to wake you up with complimentary tea, coffee and breakfast breads.

•At the Mandarin Oriental and The Four Seasons, a person rather than an automated system will call to wake you up. If you don’t answer, you’ll get a wake-up knock.

•You don’t want to oversleep at The Adolphus in Dallas. If you miss your wake-up call three times, a security guard will show up at your door.

Maybe these hotels are doing just a little better job than this old Seinfeld bit:

Source:  USA Today Article