Great Comment Card Scores Through Bribery

We found a good laugh.  In the ‘Goofs, Glitches, Gotchas’ section of the newest Consumer Reports, a reader sent in a hotel’s attempt to bribe them to being happy.  The hotel included the following message on their folio:

“For every guest that rates their stay as VERY SATISFIED, we will issue 20,000 points to your priority club card”

The reader asked the manager who said that his intent was to thank people for completing the survey.  Consumer reports adds ‘but not, it seems, for completing it honestly.’

What are you doing to bribe your guests?

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